Quality Policy
The Quality Policy or Mission Statement of the group is to provide the highest quality care whilst recognising the people we work with as individuals with the rights to dignity, respect, and choice at all times. The group will continually benchmark best practice and ensure that the standards and quality we offer are always leading edge both in Ireland and Internationally.
Sonas intend to maintain this policy by:
- Treating every customer with dignity and respect and facilitating their choices.
- Providing Modern Comfortable & Safe Facilities.
- Listening to our Customers and supporting them and their families in decision making.
- Creating a work environment which nurtures staff and enables them to excel.
- Regular and ongoing benchmarking and auditing of our services.
- The pursuit of excellence and highest quality in all areas.
Sonas Healthcare's Nursing Homes are the first and only Nursing Homes in Ireland to have received the Quality Mark from Excellence Ireland for excellence in healthcare delivery. The Quality Policy is a framework through which an organisation can design, maintain and improve the service it provides so that it can create a quality service continuously and respond effectively to change.
