Sonas Nursing Home Reviews & Feedback

We love to hear from you. To send us your review email it to [email protected] or speak with one of our Administrators.

 

Sonas Nursing Home Ard na Greine

Date: October 2019

Name: Holly B

Dear Mabel, Myra and Staff – Thank you for your kindness for having me work and spend time with you over the past two weeks. You all work so well together in looking after the residents. Best Wishes, Holly B

 

Sonas Nursing Home Ard na Greine (October 2019)

Name: Kieran

Please make an recommendations to enhance the quality of our service:

Excellent

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

Yes, Dragan, the chef talked to everyone regularly to enquire if there were happy with the menu and suggested other food if they were not satisfied. He is concerned, helpful and positive. Karolina is extremely happy in her work. All the kitchen All the kitchen staff are exceptionally helpful and pleasant. Nurse Anax is courteous, friendly and very approachable and willing to listen and help.

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

No

 

Sonas Nursing Home Ard na Greine (September 2019)

Name: Patrick F

Please make an recommendations to enhance the quality of our service:

Service was excellent

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

All staff was [sic] very good – Excellent

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

No

 

Sonas Nursing Home Cloverhill (August 2019)

Name: Sean Mc

Please make an recommendations to enhance the quality of our service:

None – everything was 100%

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

All staff were brilliant, special mention to Terri, Tadgh and Aine

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

No

 

Sonas Nursing Home Ard na Greine

Name: Kate O D

I would highly rate the services in this nursing home. Everything is very clean and well kept but cleaners and all staff. I could tell all staff enjoyed there job. They all have a really nice relationship with residents.

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Sonas Nursing Home Cloverhill

Name: F Family

To all the fantastic caring staff at Sonas Nursing Home Cloverhill, Sincere thanks for all your kindness, care and dedication to Mammy over the last number of years. She was blessed, thank god. Greatly appreciated.

 

 

Sonas Nursing Home Athlone

Name: G.M, Respite

Keep going the way you are. Was anxious coming in but had a very positive experience.

 

 

Sonas Nursing Home Tullow (May 2019)

Name: Liz, Anne, Olly, Mick and John

We cannot express properly in words the gratitude we feel to each and very member of Sheila’s Tullow family for the care and attention shown to her during her nine years with you all. 

But most of all the absolute kindness both to her and Johnny at all times. Since he left us life has been very difficulty for us all but Sheila mostly and you all made a bad situation bearable. Thank you for everything you did for our family.

 

 

 

Sonas Nursing Home Riverview (May 2019)

Name: Mary

To All the Staff at Riverview Nursing Home

Thank you all so much for making Kathleen’s stay there so happy and enjoyable for her.

from Mary (Sister)

 

 

 

Sonas Nursing Home Belmullet (March 2019)

Name: Kathleen

Please make an recommendations to enhance the quality of our service:

Could not believe the care, just continue with what you are doing.

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

The way they chatted and took time to make me feel at home

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

None from the day I came into the home until the day I left.

 

Sonas Nursing Home Belmullet (March 2019)

Name: Anne

Please make an recommendations to enhance the quality of our service:

Faultless

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

I couldn’t fault any staff member!

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

None

Sonas Nursing Home Athlone (January 2019)

“To all the staff in Sonas

Thank you for all the kindness and love you show Terry and support you give us

Love Doreen, Conor and Daragh”

 

Sonas Nursing Home Belmullet (March 2019)

Name: K.K

Please make an recommendations to enhance the quality of our service:

None, please continue doing what ye are and the interior looks fantastic

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

All staff showed my mother great care / warmth during her stay in home

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

None at all, only kindness

 

Sonas Nursing Home Belmullet (Feb 2019)

Name: John F

Please make an recommendations to enhance the quality of our service:

Continue with excellent care

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

All the staff are wonderful

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

No

 

Sonas Nursing Home Belmullet (Feb 2019)

Name: Annie

Please make an recommendations to enhance the quality of our service:

Home is friendly and welcoming, Care staff chat to resident in a warm manner.

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

Carer chatted and showed empathy for resident in day room and gave her a doll to hold and hug which reassured Annie.

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

None

 

Sonas Nursing Home Tullow (March 2019)

(This was a letter sent to us, for GDPR reasons we will leave our any personal details)

 

“My name is Peter from Carlow, I visit Sonas in Tullow everyday as my brother George is a resident there for the last five years or so.

Sonas is in an ideal location, with beautiful gardens and scenic views.

The staff of Sonas are very welcoming, with exceptional attention to detail with the care of their residents and visitors as well.

A cup of tea is given to all visitors on arrival at Sonas, which is a lovely gesture, and is greatly received.

I can not praise and speak highly enough of Sonas, the nurses and staff.

George’s every need is catered for, with regular visits from the G.P, Physio and many more.

I wish to take this opportunity to thank all the staff of Sonas, and John Mangan for all their caring help, welcoming nature, over the years and for years to come.

 

Thanking you all.

Peter ____ ”

 

Sonas Nursing Home Riverview (November 2018)

(This was a letter sent to us, for GDPR reasons we will leave our any personal details)

“Dear Madam,

I felt compelled to write to you after my stay in your Nursing Home. It is difficult to single one person out as that would be unfair – your staff at all levels were an absolute joy to be with – kind, considerate, well informed. And they listened to me and my requirements. Each day was a pleasure, entertainments were diverse and interesting.

The ladies in the kitchen were also good – a varied selection of choices – but best of all – my morning porridge.

Again, my thanks for making my recovery a pleasure in your lovely home filled with sunshine, love and compassion.

Yours sincerely

S.W”

 

Sonas Nursing Home Ard na Greine (October 2018)

Name: Margaret B

Please make an recommendations to enhance the quality of our service:

I dont think I could they all aim to please and make everybody’s life as easy an adjustment as possible.

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

Nothing is too much. They are in good humor all the time. It is definitely home from home.

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

No.

 

Sonas Nursing Home Athlone (October 2018)

Name: Mary T.K

Please make an recommendations to enhance the quality of our service:

I noticed many residents not eating their veg at dinner time. To avoid waste, talk about serving smaller portions to start and offering 2nd helpings to anyone who wants it

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

Siobhan for her kindness and understanding when I arrived expectantly. Edyta, Donna, Roslin, John, Daniella and Fergal for inspiring confidence in the patient by their calm, professional demeanor and every member of staff for your excellent service in various roles.

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

No. I have felt totally pampers and spoiled with care every day for 4 weeks.

 

Sonas Nursing Home Ard na Greine (October 2018)

Name: Padraig S

Please make an recommendations to enhance the quality of our service:

I could not make any recommendations as your service is already excellent

 

Have you encountered any staff member who provided an excellent service? In which way did they provide the excellent service?

In general all staff are excellent but I would like to give a special mention to the medical staff being so helpful with medication etc.

 

Have you encountered, at any time, service to which you were unhappy with in the Nursing Home? Please specify.

None what so ever, they are a wonder asset to the home for all the work they do.

 

A sincere thanks,

Padraig S